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Terms & Conditions

1. Acceptance of Terms

 

By accessing or purchasing from https://pearlpowder.co.za (“Website”), you agree to these Terms & Conditions (“Terms”). If you do not accept them, please do not use the Website. Pearl Powder South Africa (“Pearl Powder”, “we”, “our”, “us”) reserves the right to update or modify these Terms at any time. Continued use after changes are posted constitutes acceptance.

 


 

 

2. Governing Legislation

 

These Terms are governed by the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Protection of Personal Information Act 4 of 2013 (POPIA), alongside other applicable South African laws.

 


 

 

3. Eligibility

 

You must be 18 years or older, or have parental/guardian consent, to purchase from this Website. By placing an order, you confirm that all the information you provide is true and accurate.

 


 

 

4. Products & Availability

 

All products displayed are subject to availability. We reserve the right to discontinue or modify products without notice. Product images are for illustrative purposes only, and actual packaging may differ.

 


 

 

5. Pricing & Payment

 

Prices are listed in South African Rand (ZAR) and include VAT where applicable. We may adjust prices without prior notice. Payments are processed via secure third-party gateways (e.g. PayFast, Yoco, EFT). We do not store card details.

 


 

 

6. Order Confirmation

 

Orders are confirmed once we send you an order acknowledgment email. We reserve the right to cancel any order for reasons such as stock unavailability, payment failure, or suspected fraud.

 


 

 

7. Shipping & Delivery

 

Shipping timelines, courier partners, and delivery fees are outlined in our Shipping & Delivery Policy. While we aim for same-day or next-day dispatch, delivery times are estimates only. Risk of loss transfers to you once the parcel is handed to the courier.

 


 

 

8. Returns & Refunds

 

Due to the sealed, consumable nature of our product, we do not accept returns or refunds unless the product is damaged or incorrect upon delivery. See our Returns & Refunds Policy for full details.

 


 

 

9. Intellectual Property

 

All content, graphics, trademarks, logos, and code on this Website are the property of Pearl Powder South Africa or its licensors. No part may be reproduced, copied, or reused without prior written permission.

 


 

 

10. Health Disclaimer

 

All product information is provided for educational purposes only and is not intended as medical advice. Please consult a qualified healthcare provider before using our products—especially if pregnant, breastfeeding, or under medical treatment.

 


 

 

11. Limitation of Liability

 

To the fullest extent permitted by law, Pearl Powder South Africa is not liable for any indirect, incidental, or consequential loss or damage arising from your use—or inability to use—our Website or products. Our maximum liability shall not exceed the total purchase price of the product in question.

 


 

 

12. Indemnity

 

You agree to indemnify and hold Pearl Powder South Africa harmless from any claims, losses, damages, or legal expenses arising from your breach of these Terms or misuse of the Website.

 


 

 

13. Force Majeure

 

We are not responsible for delays or failures to perform due to circumstances beyond our control, including natural disasters, power outages, courier disruptions, or civil unrest.

 


 

 

14. Privacy

 

Your personal information is processed in line with POPIA and our Privacy Policy. By using this Website, you consent to such processing.

 


 

 

15. Security

 

We use SSL encryption and best practices to protect your data. However, no online platform is 100% secure. You use the Website at your own risk.

 


 

 

16. Third-Party Links

 

This Website may link to third-party sites for your convenience. We do not control or endorse these sites and are not responsible for their content, security, or privacy practices.

 


 

 

17. Severability

 

If any provision in these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

 


 

 

18. Entire Agreement

 

These Terms, together with our Privacy, Returns, and Shipping policies, constitute the full agreement between you and Pearl Powder South Africa and override any prior verbal or written agreements.

 


 

 

19. Contact Information

 

For any questions about these Terms, please contact us via the Contact Page.

 


 

By continuing to use this Website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

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